Personal information is the information by which an individual can be identified or an opinion, including the information or an opinion whether true or false or can reasonably be ascertained, from the information or opinion.
Your personal information is collected directly from you when you connect to us by telephone, e-mail or when you visit our website and fill up a form related to a travel inquiry, newsletter, feedback, surveys or other product and services.
In some circumstances, when a third person is making travel arrangements on your behalf it becomes necessary for us to collect your information. We pre assume that it is done by your consent. Inform us immediately if you get to know that this information has been provided to us without your prior consent.
We collect all the necessary information required to facilitate your travel booking i.e. your name, telephone number, e-mail address, residential address, mailing address, credit card details, passport details, information related to your dietary requirements and health issues you are facing (if any) or other details related to your travel process.
Under some circumstances such as when you are submitting feedback, participating in a survey or competition, we may collect your personal information.
We will collect it only with your consent.
The primary purpose of collecting your personal information is to assist you with your travel arrangements or other related processes. However, it may differ in circumstances as disclosed in the policy.
We may use your information to inform you about the ongoing promotions (related to Journey Hub Travel and its other bodies) via e-mail but you can opt-out from it anytime by clicking on to the unsubscribe link. We may also use your information in market research, analyzing trends, gauging customer satisfaction and seeking feedback, accounting and other purposes permitted by law.
We may need to disclose your personal information if requested by a governmental or law enforcement authority for any reason. Such reasons may include: fraud or bring legal action against someone who may be causing, or who may be threatening to cause interference with, or damage to our rights, or properties, whether intentionally or otherwise, or when anyone else could be harmed by such activities, this includes breaking the Law.