Terms & Conditions

Airline Bookings

  • • Airfares quoted are subject to change, withdrawal or alteration by airlines without notice until tickets has been issued & paid for.
  • • We shall not be liable for the cancellation of any services, or bankruptcy by third company providers, including all airlines.
  • • Reservations, Passports, Visas & Health Requirements:
  • • Names as they appear on passport must match the names on the reservation in exact format, in case of any lapse amendment fee may be applicable.
  • • Passengers are solely responsible for all the Passport & Visa(including Transit) Requirements.
  • • Visas may be required to your destination travel based on your passport holdings. Please contact the respective embassy well before commencing your journey to ensure a pleasant and safe journey.
  • • You must take into account the health requirements of your destination country.
  • • Any change request arising due to any of the Visa/ Transit Visa/ Passport minimum Validity / Name changes or any similar requests will be actioned as per our Cancellation & Refund fee Policy

Reconfirmation

  • • Please reconfirm your reservation status with the airlines atleast 72 hours prior your travel. In case of any changes you must request the airlines to provide you with the new reservation confirmation to travel with.

Credit Card Fees:

  • • MasterCard and Visa incur a fee of 2.7% (issued by banks), for all payments made by the Credit card by you, you consent that  you will not make any chargeback as well as no claim will be made to request the reversal of Credit Card fees while applying for refunds. Credit card surcharges apply when paying by credit card.

Reissue Fee:

  • • Any Date change or schedule change will be considered as reissue and will be charged at AU$ 250 in addition to the airlines fee applicable on your confirmed ticket. After Departure & No Show charges apply where the changes are requested after the flight departure and can be substantially high.

Cancellation Fee:

  • • Journey Hub Travel charges AU$150 per person on adult ticket and AU$100 on child ticket for any cancellation of any component of your travel flight in addition to any cancellation fee that may be imposed by the Airlines.
  • • Infant tickets are non-refundable at all times.

Refund Fee:

  • • The Refund Request will be actioned as per the airlines fare rules applicable on the fare paid for your reservations . Many of the fares are non-refundable. Where a refund is applicable, the turnaround time from the date of your request for refund to the date you are provided with your refund may take up to 12 weeks.

Baggage Information:

  • • Please check and confirm the baggage allowance on your booked fare, before ticket confirmation & varies from airlines to airlines.

Travel Insurance:

  • • We recommend to keep your travel insurance with you as this helps you with heaps of saving during any unscheduled changes

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Testimonial

  • “Thanks for your Service, Gurvinder. It was a pleasure dealing with you and doing the ticketing through you”

    Sanjeev Meston (Melbourne)
  • “Excellent Customer Service & Prices.. smile emoticon You are my travel consultant for Life Manpreet.. Great work!!”

    Willbur Glenn Colaco (Adelaide)
  • “Thanks for your excellent services, You may prosper every movement of your life. God bless”

    Sarabjit Mehta (USA)

ABOUT US

A boutique travel agency with an aim to provide exceptional travel and holiday experience.The experienced team has been in aviation industry for more than 8 years and hands on experience......

Contacts

Journey Hub Travel, 5 Markham Street Wollert 3750 VIC, Melbourne Australia

Phone: (+61) 041 515 8082, 041 014 8082

info@journeyhubtravel.com

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